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Thread: PSS Insurance Claims

  1. #1
    zummerzet_lou's Avatar
    zummerzet_lou is offline your flexible friend
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    Default PSS Insurance Claims

    Has anyone successfully claimed money from PSS for damage to their belongings during transit? (Or rather, the insurance company that PSS use).

    I submitted our claim form on 5th November, and have heard nowt.

    I just tried to call, but guess they only work office hours, so shall have to stay up late tonight and try and find out what's going on.

    Ta,

    Lou
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  2. #2
    ebianca's Avatar
    ebianca is offline Gingery, Peppery & Spicy
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    Default

    Let me know how you get on Lou.

    We have the forms now but are wondering weather to claim now or not. The damage on the leather sofa and chairs seems to be just surface and the magic of babywipes seems to be getting the mould off. Doesn't seem worth all the hassle for the few knocks and bangs on our other things. The sofa and chairs were our main concern and they seem to be cleaning up OK.
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  3. #3
    zummerzet_lou's Avatar
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    Thought I'd post an update ...

    With the help of PSS, our claim has been settled. We provided them only with a list of damages, and what we thought was fair compensation, and they have paid out nearly the full amount with no dispute.

    In the entire process, we had no correspondance from the insurance company at all ... simply one email to acknowledge receipt of our claim form, and then a cheque was received after approx 30 days .... but we are more than pleased with the outcome.

    Lou
    EOI Submitted 8th July 2007, 140 points no job offer.
    EOI Selected 18th July 2007
    ITA pack received 12th Oct 2007
    Completed ITA posted to NZIS 26th November 2007
    Case Officer assigned approx 22nd Feb 2008
    Immigration interview 7th May 2008
    PR AIP 10th May 2008
    Arrived in NZ, August 13th

    Check out our website -> http://the-clarks.freehostia.com/

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