I just opened a trading facility with Moneycorp who were very helpful, but tried to with HIFX and they wanted me to send back forms as well as a passport copy and a recent utility bill, on top of this they wanted my photo authenticated by someone not in the family??
What the hell is all that about, they're never gonna see me so what good is a picture, and as for verifying my address surely the bank accounts between which I'm transferring funds would have already done this, why do they require all this information and if they don genuinely need it, why haven't moneycorp asked for it?
Just thoughts, all seemed a bit strange and kind of doesn't help when I'm already unimpressed by HIFX. The lady said "that's not a problem" far too much as well. Grrr



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