I don't think they charge you a fee but they keep hold of your money for a certain amount of time (about 5 days i think) and they make the interest on that. also they give you the fixed rate on the day you give them the money so if exchange rate goes up before they actually transfer it i guess they make money there too.
I have'nt used them but they have been recommended a few times along our way- we just use the bank transfers.
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