Immigration staff's ignorance appals migrants
5:00AM Monday March 10, 2008
By Lincoln Tan
As more New Zealand residents quit the country, wannabe Kiwis say the key obstacle to calling Aotearoa home is the Immigration Service.
Long delays, missing documents and a lack of general knowledge among immigration officers were just some of the things residency applicants who spoke to the Herald complained of.
Singaporean entertainer William David accused the service of incompetence and described his experience as "a nightmare you wouldn't wish on your worst enemy".
"They lost my medical documents and made me go through the entire process three times.
"My case manager didn't know where Singapore was, arguing that it is a small village and not a country, and he also said he couldn't view the DVDs I submitted to support my application because he didn't have a DVD player," said Mr David, who is applying for residency under the talent visa category.
More
here .