Date obtained and Date studies completed can be the same. I think the distinction is drawn for those qualifications that would include a separate examination, for instance.
As for the contact, I think a supervisor would be best. I don't know that they check them at the EoI stage. However, I do remember getting a letter from my current employer that verified my work experience, which may have been for my ITA. (I only had the one letter since I was with one employer for 10 years. But I'm sure most companies are used to dealing with those types of requests should they arise.)
I think the 'broken' visits mean you were in the UK for 4 months, went home for a little while, then went back for 8 months. They're looking for 12 months total residence.
Don't sweat the EoI too much, because you will have a chance to correct things like that in your ITA.
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EOI Submitted: July 20, 2006
EOI Selected: August 2, 2006
ITA Received: October 12, 2006
ITA Submitted: February 2, 2007
Migrant Levy Paid & Visas Shipped: June 6, 2007
Arrived in NZ: July 26th, 2007
Leaving NZ: June 1st, 2008
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