Hi Dawn,
That sounds cr@p, can you try stressing your dilema to immi?
We did that with our immi officer when we were waiting on our ITA and he moved quite quickly. We were going on our 8 week holiday and wanted our ITA pack before we left and he sent it the next again day...
I hope they dont take as long as you said and they just gave you the standard speil and timescales.
Good luck with it all and I can just imagine how frustrated you'll be feeling at the moment.
Keep your chin up!
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