Poor Glenda! What a stinker. I agree with Taffy about all companies having to go through Telecom to sort out any problems - that was a pain in the backside when actually setting up in the first place. I haven't had to have many dealings with ihug's customer services, thankfully, so can't comment there. Luckily when I signed up with ihug they weren't forcing you to take out any long term contracts, so hopefully when there is some actual competition in the market I will be poised to jump on a better deal.
Anyone have any idea about whether there are plans to lay fibre optic cables anywhere at any time??? Then maybe we could reach some proper internet speeds....
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