Thanks everyone!
Mark: Howard was involved with our shipping too but he got the packing date wrong and I had to chase him hard to make sure it went off as promised!! But Geoff the boss is the main guy dealing with this and promised me he would do his best, (6 months ago nearly!!) He's still yet to answer my last e-mail from over a week ago, I don't care that Easter was in the middle, if it was my company, I would regularly check and deal with important e-mails.
Yes Selchie, a certain amount of contents were insured, but can you believe, Geoff said that they'd never had insurance claimed on a settee, (before we paid) and then what happens??? You guessed it, our settee cover was fifthy when it reached us and the crafty delivery man turned the soiled seat over so we wouldn't see it initially!!
I'm really fed up as I have a house full of plenty of damaged, broken, chipped, soiled items that were over 2 weeks late to boot!!!
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