Hi,
Some of you may remember me posting the disasterous shipping experience we had 7 months back, but it's still unresolved, we're still stuck with broken items, things missing etc... really - how long must you expect to wait for someone to take full responsibility?
I'm forever e-mailing the boss there and recieving "I've passed your e-mail on to our NZ counterparts etc!" but I feel like we're being stalled. I have been so polite upto now but my patience has now worn thin and I don't appreciate liberty taking.
I'm now being asked if I could help them by finding out if the NZ company has gone 'bust'? Jeeez, I wouldn't have a clue who they'd employed to carry out the shipping of their own container, does this sound rediculous or am I missing something here??
Please can you advise?
Thanks
Debra